#83: Kind Design
an imperative condition for my capacity to produce an result
As I was traveling from the US to Uzbekistan, I noticed multiple glaring examples of bad design. For example, buses instead of a jet walk as the means of transport from the plane to the airport on a very cold night. Was it really bad? Not as bad, as it was unkind.
Why does kind design matter? Because kind design eases the negative friction with the external world, thus freeing up the users’ capacity for other things. Kind design gives me a functional ax to cut down a tree, unkind design gives me a broken one. When people are trapped in a hamster wheel of unkind design, they are too busy solving their pain rather than addressing other problems in the world.
What does this mean for me? Kind design is an imperative condition for my very ability to produce an influential result. Not only external design, such as a country, a regime, an environment, but also the internal design of my life. So I ask myself: